private policy
Last updated: October 2025
At Stacie Hess (“we,” “our,” “us”), your privacy matters.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit staciehess.com, make a purchase, or interact with us online.
By using our site, you agree to the terms of this Policy.
⸻
Information We Collect
We collect only the information necessary to fulfill your order and maintain communication with you.
This may include:
• Personal information – name, email address, phone number, billing and shipping address.
• Payment information – processed securely through our payment providers (we do not store your full credit-card number).
• Order details – items purchased, preferences, and correspondence.
• Website data – cookies or analytics information such as page visits and browser type (used to improve site performance).
⸻
How We Use Your Information
We use your information to:
• Process and fulfill orders, including shipping and confirmations.
• Communicate with you about your order or inquiries.
• Improve our website and customer experience.
• Send occasional updates or news (only if you’ve opted in).
We do not sell, rent, or trade your personal information.
⸻
Payment Processing
All online payments are processed through secure third-party services such as Shopify Payments or Stripe.
These providers handle payment data in accordance with PCI-DSS standards.
Your credit-card information is encrypted during transmission and is never stored on our servers.
⸻
Cookies & Analytics
Our website may use basic cookies and analytics tools (such as Google Analytics) to understand site traffic and improve usability.
You can disable cookies in your browser settings if you prefer.
⸻
Sharing of Information
We share personal data only with trusted service providers who help us operate our business — for example, payment processors, shipping carriers, and analytics tools.
These partners are obligated to keep your information secure and use it only for the purpose of providing their services.
⸻
Data Retention
We retain order and account information as long as necessary to provide services, comply with legal obligations, and maintain business records.
You may request deletion of your information at any time by contacting us.
⸻
Security
We take reasonable precautions to protect your personal data.
While no online system is completely secure, we use HTTPS encryption and rely on reputable third-party platforms to safeguard your information.
⸻
Your Rights
You may:
• Request access to the personal data we hold about you.
• Request corrections or deletion of your information.
• Withdraw consent to marketing communications at any time (unsubscribe links are included in our emails).
To make any of these requests, please contact studio@staciehessjewels.com.
⸻
Links to Other Sites
Our website may contain links to other websites (for example, press features or external services).
We are not responsible for the privacy practices or content of those websites.
⸻
Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page, with the “Last updated” date shown above.
⸻
Contact
If you have any questions or privacy-related concerns, please contact: